Do I have to train employees who use AI?
Yes. Since 2 February 2025, anyone using AI systems at work (including off-the-shelf tools such as chatbots or text generators) must make sure the people working with them have enough knowledge of what the tool can do, what it cannot and what the risks are (art. 4 of the AI Act). The prohibited practices (art. 5) apply from the same date.
- Who must?
- Every provider and deployer of AI systems in the EU, whatever its size: a salon with a chatbot and an office writing quotes with an AI tool alike.
- What to do?
- List the AI tools the business uses and who works with them.
- Make a short guide or workshop: what the tool may do, what to check, what must not be entered (personal data, secrets).
- Record who completed the guide and when; that is your evidence for supervision.
- Where to file?
- Nothing is filed; the training record stays with you.
- Who checks?
- The national AI supervisory authority
- Fine
- No specific amount for art. 4 in the Regulation; penalties for other breaches are set by member states under art. 99.
- What if I am already late?
- One workshop and a one-page guide are enough to start; the obligation has applied since 2 February 2025.
What gets said wrong online
Wrong: "The AI Act only concerns those who develop AI."
Right: The AI literacy obligation (art. 4) also applies to businesses using off-the-shelf AI tools.
Sort it out
The free solution comes first, then tools. Nobody calls you.
AI Act Service Desk (European Commission) free · European CommissionThe official portal: Compliance Checker, the AI Act Explorer and questions to the AI Office.
Open
- Regulation (EU) 2024/1689 (AI Act), art. 4, 5, 99 and 113(a), read on 25 Oct 2026
Author: 3D&TECH LAB d.o.o. editors · Version 1
This is not legal advice. Deadlines and fines come from the sources listed; check the source before you decide.